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United States

HO Model Trains

Posted: 665 days ago

BRS Hobbies provides some of the best customer service in the Hobby Business. I have been working on a Kato HO layout and Brian (store owner) is always willing to help out with any questions I have related to track, wiring, or DCC questions. I have purchased train items from the store online multiple times. Shipping is always very fast and my items always arrive within 3 days with no issue. The items always ship out the same day!!! I have sent Brian emails asking questions regarding the layout and he not only responds within 15 minutes, but provides detailed answers to the questions and even offers some professional opinions on how he might do something. The service provided at BRS Hobbies is by far some of the best in the Hobby Business. I will continue to shop online at the store as I continue my new layout. I would highly recommend shopping with BRS Hobbies. Great Service, Great Customer Care!!!

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